Who We Are

Founded in 2005 by Karl Kelton and Brent Chertow, KCB Inc. is a boutique management consultancy. We are dedicated to assisting clients improve their operational and financial performance – at no net annual cost to them. 

Sector specialization:

  • Mining and metallurgical processing operations
  • Manufacturing Operations: Direct, Indirect and Infrastructure
  • Public Sector organizations – including Public Safety, HealthCare, Higher Education & Public Utilities

All of our associates have executive level expertise. They provide the following in-depth knowledge, skills and capabilities:

  • Executive level strategy expertise, (pre & post acquisition, merger integration, synergies and pre-divestiture). 
  • Marketing, finance, and supply chain experience and expertise.
  • Remote mining and processing capabilities. We bring top man experience above the Arctic Circle and top man turnaround expertise.
  • World-renowned mineral dressing and metallurgy expertise. We provide excellent trouble shooting and project management skills.
  • Recognized expertise in all facets of milling, smelting, refining and infrastructure support operations. 
  • Major mining project development and commissioning experience. 
  • World-renowned expertise in gold and precious metal processing, design and implementation.
  • Health & Safety, Sustainable Development, Communications & Community Relations expertise. Our associates have been responsible for negotiating landmark agreements with international unions, governments and aboriginal groups.
  • Business transformation expertise. KCB associates have lead numerous transformation efforts resulting in significant, sustainable, bottom line improvement.
  • Front-line Management Training, Coaching and Development (T,C&D) expertise. KCB associates have delivered significant, sustainable productivity improvements through the application of their T,C&D program.
  • Maintenance management systems and process expertise. We are recognized experts in assisting clients improve plant & equipment availability, utilization and reliability – including the design & implementation of Vessel integrity and Risk Management programs.
  • Healthcare Supply Chain expertise.  KCB associate’s work has been featured in “Canadian Healthcare Manager” and the “Provincial Supply Chain Task Force”
  • Fire and Emergency Management Services (FEMS) expertise. We provide a full suite of FEMS services. This includes strategy development and deployment, operations improvement – including the application of LEAN and 6 SIGMA tools and techniques – labour relations management, emergency response management, and training and education. Andy MacDonald and Bill Stewart, two of our associates, are former fire chiefs for the cities of Brampton and Toronto respectively. 
  • Public sector expertise in the areas of collaborative leadership, employee retention, cost management and culture change.

All of our Associates are Operations Excellence and Performance Management experts with significant expertise in the application of Lean, Six Sigma, and Change Management principles, tools and techniques. 



Karl Kelton 

Karl has significant international consulting experience having worked in England, Japan, The Czech Republic, Germany, Hong Kong/China, and the US. His areas of expertise include: Operations Excellence, Lean Manufacturing, Six Sigma, Re-engineering and Performance Management, Due diligence, ERP Evaluation and Selections, Project Management, Change Management, Strategy Development & Deployment, Market Analysis.  Karl is a Lean/Six Sigma certified Black Belt. He has also lead and delivered several Performance Management engagements for Crown Corporations and Private Sector clients.

Karl is fluent in both English & French.

Brent Chertow

Brent Chertow, Principal of KCB Inc., has 30 years experience in industry and private business plus 8 years as a Consultant. Brent has extensive experience in mining and metals in the operations, technical and senior executive arena. He has expertise in both the private business world and in the consulting world with strategy formulation and deployment; Performance Management Systems development and implementation; productivity improvement; Project and Investment Portfolio Evaluation; Business Valuation; Asset Integration & developing value-added synergies amongst assets including restructuring the business . He has experience working from the shop floor to the boardroom on a variety of key matters for both employer and client. He holds a Metallurgical Engineering degree and an MBA.



Dr. Gary Kaiura 

Gary is a KCB associate. He attended the Department of Metallurgy and Materials Science, University of Toronto and received his Doctorate in 1978 followed by one year at Tohoku University at the Research Institute of Mineral Dressing and Metallurgy in Japan.

He holds several patents and has authored numerous papers in pyrometallurgy and environmental abatement. His awards include the CIM Alcan Award, CIM Fellowship, AIME Extractive Metallurgy Science Award and MMIJ Best Paper. In Sudbury, he volunteered at Science North and Laurentian University.

Gary has worked in Brisbane, Toronto and Sudbury. He worked on the Koniambo Nickel Project, a $4 billion ferronickel operation, for 10 years and held several positions including operations readiness manager, acting project director and metallurgy manager.

Al Giroux

Al is a KCB Associate, with a BSc in Mechanical Engineering (1973) and an MBA from Laurentian University (1980). Following Al’s retirement from Falconbridge, he has been engaged in consulting projects that focus on operational improvement, an area that has been his proving ground for 31 years as a General Manager of several of the company mines. Al is skilled in the area of maintenance management and is a strong proponent of optimizing production while improving safety levels and quality of output. At Falconbridge, Al commissioned a remote Nickel mine, mill and infrastructure in a permafrost environment, subsequently receiving the John T. Ryan award as the safest mine in Canada, while implementing an environmental ISO 14000 program. Raglan mine exceeded design production levels by 20% within the first two years of operation.

Mark Trevisiol 

Mark is a KCB Associate. He is a professional engineer and graduate from the University of Waterloo. Mark has been in the mining & processing business for over 25 years. Most of his career was with Falconbridge Ltd (18 years) and later Xstrata Nickel (2 yrs). Mark joined Falconbridge in 1988 and spent most of his career in operations management having been Operating and Maintenance Superintendant of Sudbury Nickel Smelter as well as Operating Superintendent of the Kidd Creek Metallurgical Facility (Zinc Plant) in Timmins, Ontario. His last role with Falconbridge was General Manager of the Sudbury Smelter Business Unit and his subsequent role with Xstrata Nickel was General Manager Business Development. Prior to a buyout of the company Mark was President and CEO of Crowflight Minerals from 2009 to 2011, Crowflight’s main operation being a 1500 tonne per day Mine and Mill in northern Manitoba. Mark joined Silver Bear Resources in 2011 and is President and CEO.

Gregg A. Vickell

Gregg is a KCB Associate with Master’s Degree, Science (Chemistry) / University of Guelph, and a Honours Bachelor of Science (Chemistry) / Laurentian University.

Gregg is a mineral processing professional with over 25 years experience in gold and base metal milling operations with a sound technical knowledge of base metal & gold hydrometallurgical plant processes including but not limited to SAG, rod & ball milling, gravity recovery, flotation, gold plant A.D.R., tailings management and effluent treatment. He is experienced in mill operations management, green-fields commissioning and processing cost control/efficiency/throughput optimization.

Gregg is an industry expert in the extraction of gold & other precious metals.

Steve Heddle

Steve is a KCB associate with a B. Sc. (Eng) from Queen’s University and an MBA from Queen’s. Steve spent 24 years with Noranda and 6 years subsequently with Vale in a variety of senior operating capacities. Steve is respected senior executive with a proven track record in strategic planning, operations, sales, marketing, finance and administration. He has over 34 years in various mining and metals industries spanning the U.S. and Canada, including senior executive positions in copper and precious metals refining, primary aluminum products, nickel & copper milling, smelting and refining, and high temperature metals reclamation.

John Raskob

John is a KCB Associate. John graduated from the University of Windsor with a Bachelor of Commerce degree. John has spent 30 years in both private industry and management consulting.

John has led numerous productivity and process improvement initiatives for organizations in various industry sectors including mining & metals, manufacturing, health care, consumer business, resources, and casino/gaming. In addition to executive-level experience in private industry as both a President/CEO and a General Manager, John also led Deloitte’s Toronto supply chain/strategic sourcing consulting practice.

Pierre Capistran

Pierre is a KCB associate bringing over 25 years of international experience in the areas of Operational Excellence, Strategic Alignment, Change Management and Leadership Development.  In positions such as Interim COO, Vice-President, Consultant and Coach, Pierre has lead major transformation projects and large-scale operational improvement initiatives related to productivity, quality and health & safety.  Pierre has assisted over 50 organizations such as Glencore, Lundin Mining, Commercial Metals, Roche Diagnostics and the Kraft-Heinz Company in attaining their improvement objectives.

Pierre holds a BAA from the St-Jean Royal Military College.  He is a faculty member of UK based Forton Group’s Leadership-Coaching Program and a Professional Certified Coach from the International Coach Federation. He is fluent in both English and French.

Nick Seiersen, BSc, MBA

Nick is a seasoned supply chain expert who has helped his clients and employers to sustainably release over $100 million in assets and operating costs.

From reverse auctions of Steel mini-mill additives alloys & fluxes to finding value in decade-old logistics outsourcing arrangements, Nick connects with the business to make sure the deal increases their chance of meeting their strategic objectives, beyond just pushing costs around to the weakest player. He has helped organizations realize both procurement and logistics value in post-merger integration in Petrochemicals, Oil & Gas, Mining, and Consumer Goods.

He has worked with raw commodities such as diesel fuel, semi-manufactured goods such as explosives and tires, industrial and maintenance supplies and services, corporate services such as security, travel, cell phones or professional services. His strength is finding and delivering the right deals with the right suppliers and he has worked across most industries in Europe and in the Americas. He has a rock solid reputation for getting the job done.

He has PLog. certification in logistics, and expert certifications CCME and SRME in contracting and supplier relationship management.

Ronald A. Factor

  • Masters of Business Administration, York University, Toronto
  • Bachelor of Applied Science – Industrial Engineering, University of Toronto 29 years of operations consulting experience. As founding partner of a large, global consultancy’s Supply Chain practice he has lead manufacturing, distribution, and service organizations through successful operations improvement programs. He has developed a compendium of best practices and has lead companies to improved levels of performance.
  • Ron has spoken at numerous industry conferences including Council of Logistics Management, Canadian Institute, Conference Board Council on Logistics, and American Production and Inventory Control Society.
  • Leader at Deloitte Consulting for 25 years
  • Established Deloitte’s Global Supply Chain practice Internationally-recognized expertise in strategic supply chain solutions – procurement, manufacturing planning and operations, distribution and transportation

Lorne Kelton

A lifelong learner, Lorne holds a Masters degree in Adult Learning and Global Change through the University of British Columbia, a Bachelors degree in Fine Arts through Concordia University in Montreal, and is an Honours graduate of the Canadian Securities Institute.

Lorne is the author of several books on personal and professional development including: IFRAME: A Manager’s Guide to Critically Balanced Thinking; “Powerful Communication: Never be Stuck for Words Again”; and “Unstoppable Confidence: What Would You Do If You Knew You Couldn’t Fail?”

Lorne is the Past-President of the Vancouver Chapter of the Canadian Association of Professional Speakers and currently serves as a Director on CAPS’ National Board. He received the association’s Presentation Mastery Award in 2004.

Lorne’s expertise in delivery methods include Keynoting, Workshops, Virtual Online Training, and One-on-One Personalized Coaching. His delivery style is one of inclusion and relationship building with participants often citing Lorne’s presentations as engaging, empathetic, and highly relevant.

Erin O’Flynn

Erin has extensive human resources experience in both public and private sector industries, primarily in unionized environments. She has held senior level roles in human resources and has been responsible for labour relations, employee relations, policy development, health and safety, workforce planning, talent management, acquisitions, training and leading project initiatives.  In her career, Erin was responsible for developing due diligence around human capital for 2 acquisitions as well as various change initiatives.  She was Chief Negotiator for local collective bargaining with CUPE, ONA and UFCW.   Erin has led in HR function in both Federally and Provincially regulated industries.

Erin has strong skills in project management, contract negotiation, facilitation, change management, organizational development and communication.  With a focus on strategic development of the HR function, Erin is always working on establishing new initiatives for employee development and enhancing the employee value proposition.

Erin has a Master’s in International Relations from the University of Toronto and a Certificate in Labour Relations from Brock University.  She also has an Advanced Certificate in Human Resources from the Industrial Relations Program at Queen’s University.  Erin developed, and currently facilitates, a course on HR Management at Humber College.

Christian Stephan

  • MBA Finance and Marketing, Columbia University, New York City, NY
  • Bachelor of Commerce, Accounting and Finance, Ecole Supérieure de Commercede Paris, Paris, France
  • A Senior Strategy and Operations Management Consultant with a significant national and international track record with a deep functional expertise in the areas of:
    - Strategic, Business and Operations Planning
    -Management Reporting and Control, including Planning, Budgeting, Costing (including Product and Customer Profitability) and Performance management
    -Feasibility studies and Valuation of assets and businesses
    -Cost reduction including Working Capital management and Strategic Sourcing
    -Risk Management including Treasury Risks, Business Risks and Enterprise risk framework
  • Strong knowledge and understanding the following sectors: Retail, Consumer

Garry McCarron

Garry has more than 15 years experience in management consulting and has provided program and project management, process reengineering, IT strategy, systems selection and integration and other services to his clients. Building on his deep experience across a range of consulting services and in numerous industries, Garry works closely with clients to translate their business and growth strategies into effective operational changes including sytems selection and implementation, a topic on which he has presented at an international conference in Madrid in 2002.

Garry’s experience also includes leading an ERP practice at Deloitte Consulting with responsibility for market development and sales, solution development, delivery, and quality & risk management. He was also an expert advisor on the development of Deloitte’s PMM2 transformation methodology. Mr. McCarron also established and managed a European specialty practice for Deloitte Consulting combining the SAP, PeopleSoft and Oracle HR practices.

Sandra Grazioli

Experienced facilitator, and strong communicator with over 25 years’ experience in business analysis, process improvement, IT functional design, systems implementation, project management, and training.
Has successfully engaged with dozens of clients to define business requirements, optimize business processes, and implement effective solutions.
Has undergone extensive training in Lean Six Sigma methodologies, worked on several Lean assignments to optimize business processes and improve operational efficiency (GN Johnston, Sick Kids Hospital, Via Rail, Penncorp Insurance, CMHA) and has achieved her Lean Six Sigma Green Belt.
Launched Fujitsu’s Business Analysis Centre of Excellence (in 2007) and led the Business Analysis practice for Fujitsu’s Toronto office.

Michael Rosenberg

  • Michael is an internationally recognized expert in helping organizations employ a number of tools to deal with change and build high performing cultures. He is a widely published writer whose work has been featured in Chief Learning Officer magazine, The Globe and Mail, H.R. Reporter, and the Mississauga Business Times. He is the author of The Flexible Thinker®: A Guide to Creative Wealth, The Flexible Thinker® Guide to Extreme Career Performance (co-written with Sandra Boyd) and the Thomson-Reuters book Best Practices of Talent Retention.
  • Michael has been a guest lecturer at several universities and his work has been extensively studied and measured by the University of Western Ontario, where the results were published in the journal Organizational Science. Michael is a former faculty member of the Federal Executive Institute in Charlottesville, Virginia and on faculty of the leadership program for the Governor’s Office of the State of New York. Michael has worked in helping organizations create cultures of innovation in a wide range of sectors.

Andy MacDonald

  • Andy has a long career in senior municipal management that includes Fire Chief in the City of Brampton and General Manager of Emergency Services in the City of Guelph.  Andy’s time in Guelph also included stints as Interim General Manager of Transit and Acting Deputy CAO.
  • Andy is a frequent lecturer and presenter at conferences and seminars and was a part-time Facilitator in the Labour Relations program at the Queen’s University Industrial Relations Centre for 15-years.
  • Andy holds a Bachelor of Science Degree from McMaster University as well as Certificates in Advanced Industrial Relations and Organizational Development from the Queen’s University IRC. He participated in the Program on Negotiations at the Harvard Law School and has also studied at York University and the Ontario Fire College.

William A. Stewart

Bill served as Fire Chief for the Toronto Fire Services from May 1, 2003 to April 30, 2012 at which time he retired from the service after serving 39 and half years. During his long career, he served as an operations fire fighter, Captain, Administration Chief, Assistant Deputy Chief, Deputy Chief and ultimately was the Fire Chief of Canada’s largest city for 9 years.
Bill is a graduate of the following:

  • Ontario Fire College, Technology Diploma Programs, general and advanced levels and the Executive Development Program
  • Canadian Emergency Preparedness College
  • Public Administration and Governance Certificate, Ryerson University
  • Honorary Degree, Humber College, Bachelor of Applied Studies