Sourcing & Procurement

Contract Management: Best Practices for Managing the Performance of Suppliers

This presentation provides an approach and framework for managing supplier performance. It describes supplier relationship management principles and explains what organizations should expect from their suppliers. It concludes with a summary of 11 contract management best practices.

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Strategic Sourcing: High Gain, Low Pain

Optimizing the supply chain requires careful attention to overall strategy, supporting technology and judicious sourcing. We’ve heard a lot about the first two, but sourcing is an equally important leg of the supply chain stool. It’s a way for suppliers to drive out cost, as well as increase and sustain their relationships with their customers.

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Our Clients Say…

We retained KCB to perform an operational review covering a substantial part of our processing plant. In the past several years we had achieved significant productivity improvements and felt that another set of eyes would be beneficial in moving to the next level of performance. It was key for us, from a sustainability perspective, that our people be intimately involved in all aspects of the review. KCB brought an objective, disciplined approach to this assignment and worked effectively to engage and develop our people. We are now well down the path to achieving a 10% improvement in the efficiency of the converter aisle.Smelter General Manager
I had the experience of working with several different consulting outfits. What distinguishes the KCB consultants from the others I have worked with is that they bring a disciplined, well thought out process to the task at hand and they continuously conduct themselves in a practical manner. It’s clear to me that KCB, more so than other firms, has a results-oriented focus and makes it their priority to make the client successful in his/her endeavours.Laurence, Corporate Comptroller, Major Global Base Metals Company
I worked with Karl during a business re-engineering project and I found him to be a very open, honest, direct and “to the point” kind of person. I enjoyed our work immensely. Rather than being a consultant, he became a colleague, shared the frustrations and the achievements we achieved during the project. His knowledge in operations, especially in Lean Manufacturing was quite extensive, but he could also provide input regarding strategic issues. Altogether a well rounded, likable, approachable, humorous, and non-intimidating type of consultant, which is a rare trait nowadays. I would have him on my side anytime and recommend him to anybody looking for an ally for their business. You will not be sorry.Celestica
I engaged KCB to help me develop a better understanding of our supplier and plant relationships and how we could enhance those relationships to our mutual benefit. The reason I selected KCB was because of their senior level resources, their clear commitment to act in our best interests and the additional value that I perceived they’d bring to the table. They were a pleasure to work with and –most importantly – delivered on all counts.Greg Courts, Manager Strategic Sourcing, Alcan Primary Metals Group